About Metro

Metro Recovery Services has been successfully repossessing collateral for our clients since 2001. Many things have changed during this time and we continue to stay ahead of the curve. Our dedication to technological investment ensures that we will continue to be unsurpassed in real-time communication with our employees and clients alike. Our extensive experience has paved the road to a very successful repossession process through the ongoing training of our field agents and office staff.

Over the years, Metro has recovered a multitude of collateral types… Including heavy equipment, construction tractors, diesel tractor/trailers, motorcycles, off road vehicles, limousines, medical equipment, assembly line/manufacturing equipment, restaurant equipment, precision scientific measurement equipment, smog check devices, and the list goes on and on. Yes, Metro can do it all.

However, passenger vehicle recovery remains the core focus of our business. Our streamlined process ensures that you will be kept up to date as to the progress of our efforts on every assignment. Upon recovery, you will receive a timely report which will include all repossession details you will need to compile your ‘Notice of Intent’ (NOI). Post recovery, your collateral will be held at our facility or delivered to the location of your choice. Customer redemptions take place at our facility on a daily basis. We have plenty of room! If you would like us to store your collateral at our location in lieu of possible customer redemption, we are here to help. If the customer does not redeem, no problem. We have never charged a client any storage fees and never will.

Did you know, as a client of Metro Recovery Services, you receive free basic skip tracing services through our wholly-owned subsidiary, AIS Investigations? On more challenging accounts, you may be interested in more comprehensive skip tracing. Some services that are offered are very exciting and have proven unparalleled results. Ask your account representative what AIS Investigation Services can do for you today. We will even locate one or two for you free of charge to show you what we can do!

It is our mission to provide continued, unparalleled client service. To work every assignment aggressively as if it was our first assignment. To ensure our clients’ complete satisfaction throughout the entire repossession process. In these changing times, we understand this mission is never 100% complete. It takes experience and dedication to ensure we are always cognizant of new tools and procedures to keep us on target with our mission… And Metro has what it takes!